"Client" means a customer of Sylvia Hotel
"Client Data" means personal data, reports, addresses, and other files, folders or documents in electronic from that a User of the Service stores within the Service.
"Personal Data" means all information collected by Users and Visitors of our website or through our Service (s) or Third Party Service(s) on our behalf.
"Public Area" means the area of the website to which both Users and Visitors can access without having to log in.
"Restricted Area" means the area of the website or third party service page(s) accessible only to Users and where access requires logging in.
"User" means a customer or employee or an external partner or a representative of a Customer who primarily uses the restricted pages of the Site or the Service(s) to which we provide access.
"Visitor" means an individual (not user) who uses our site but does not have access to restricted areas of the website or Service(s).
"Service(s)" means the services that Sylvia Apart Hotel provides.
2. The Information We Collect on the Service:
2.1 User-provided information
When you use the Service(s), as a User or as a Visitor, you may provide and may collect Personal Data. Examples of Personal Data include name, e-mail address, mailing address, mobile phone number and credit card or other billing information. Personal Data also includes other information, such as the geographical area. We may collect Personal Information when subscribing to newsletters, using the Service(s), interacting with other users, or communicating with Customer Service.
2.2 ‘’Automatically Collected’’ Information
When a User or a Visitor uses the Service (s), we may automatically record certain information from the User or Visitor's device by using various kinds of technology such as cookies and web beacons. These technologies automatically collect information that may include the IP address, device type or device ID, web browser, web pages or websites that were visited before or after using the service(s), pages or other content that the user or visitor views or interacts with, dates and times of the visit, access, or use of the Service.
2.3 Integrated Services
2.4 Information from Other Sources
3. How we use the information we collect
3.1 Our services
We use the information we collect (except Client Data) to operate our services, maintain, improve, and provide support to users of the Service(s). We process Client Data in accordance with the directions provided by the Client or User.
We use the information to understand and analyse trends and usage preferences for our visitors and users, to improve services and functions. If this purpose requires data processing by Sylvia Hotel, the data will be used anonymously or in aggregate form.
We may use the Visitor’s or User’s email address or other information (except Customer Data) to contact this Visitor or the User (i) customer service, to address intellectual property infringement, rights of privacy violations or defamation issues related to the Client Data or Personal Data posted on the Service(s) or (ii) updates on promotions and events related to products and services or third party service(s we partner with. You may opt out of receiving any promotional announcements as described below under "Getting consent to receiving promotional or newsletters".
3.4 Cookies and Tracking Technologies
We collect information from our website(s) through cookies and similar technologies to: (i) personalize our Service(s), such as remembering a User or Visitor; not need to re-enter the name or email during a visit or subsequent visits. (ii) custom ads, content, and information. (iii) monitor and analyze the effectiveness of our Services and (iv) track site usage metrics such as the total number of visitors and pages viewed (v) track your listings, submissions, and status in any promotions or other activities of the Service. You can read more about cookies at https://www.allaboutcookies.org
We use Statcounter to measure and evaluate traffic of our site and the creation of reports on its navigation.
3.6 Interest Based Advertising
Interest-based advertising is the collection of data from different sources and different platforms in order to predict the preferences or interest of a person and to deliver to the individual through his or her computer or phone or tablet the advertisement based on his supposed preference or interest resulting from the collection of data relating to that person or others likely to have similar interests or preferences. We work with third parties to understand in what individuals are most likely to be interested in Sylvia Hotel service(s) so we can offer them ads from third-party sites or applications. These third parties include: (i) an advertising network that collects information about an individual's interests when that person sees or interacts; (ii) advertising performance services and tools that measure the effectiveness of certain advertisements; and (iii) or tools that collect information when a person views or interacts with one of our ads. In cooperation with these third parties, we collect information about the ads we show. We use tools such as cookies, beacons and similar technologies. We may have access to databases of information collected by third parties. We, or the third parties we partner with, use the information we collect as described above to understand the different activities and behaviours of our customers or visitors to our website, identify new visitors, present personalised content, provide more useful and relevant ads. Interest-based ads may appear on third-party sites, third-party applications, search engines, or on third-party platforms. We can offer these ads for our products or services directly or through third parties. Visitors can opt out of interest-based advertising (from many - but not all) to which we or third parties participate, you can learn more by visiting the following websites: https://www.aboutads.info/consumers
and https: //www.networkadvertising.org
4. To Whom We Disclose information
We will not intentionally disclose User or Visitor Personal Data that we collect or store through our Services to third parties without the consent of the User or Visitor. We may disclose information to third parties if you accept it, as well as in the following cases:
4.1 Unrestricted Information
Any information you voluntarily choose to include in a public domain of the service, such as a public profile page, will be available to any visitor or user who has access to the content.
4.2 Service Providers
We work with third-party service providers who provide us with website, web development, application development, web hosting, support and other services for us. These third parties may have access to personal data or customer data or process personal data as part of providing these services to us. We limit the information provided to these service providers to what is reasonably necessary for them to perform their functions, their cooperation with us requires them to keep this information confidential.
4.3 Non Personally identifiable information
We may provide third parties with certain data (non-personal data) that are automatically collected or for a variety of purposes including (i) compliance with various obligations (ii) for business or commercial purposes; (iii) helping third parties understanding our Client’s, User’s and Visitor’s interests, habits, and usage patterns for certain programs, content, or functionality through the Service(s).
4.4 Law Enforcement, Legal Process and Compliance
We may disclose Personal Data or other information if required by law or in good faith if such action is necessary to comply with applicable laws, court order or governmental order. We also reserve the right to disclose Personal Data or any other information we believe in good faith to be appropriate or necessary to (i) take precautionary measures against any liability that may arise, (ii) protect ourselves or others from false, abusive or illegal actions (iv) protect the security or integrity of our Service(s) and any installations or equipment used for the purpose of the use of the Service(s), or (iii) to investigate and defend the allegations or claims of third parties; Supply of our Services, or (v) to protect our property or other legal rights, property rights or safety of others.
5. Your Choices
5.1 Access, Correction, Deletion